Job Description
Join our dynamic team in Dallas for an immediate IT Support contract position! We're seeking a tech-savvy professional to deliver exceptional on-site and remote support to our growing client base. This is your chance to launch or advance your career with a forward-thinking company that values innovation and rapid onboarding. Competitive compensation, flexible scheduling, and opportunities for contract-to-hire await!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Deploy and configure workstations, laptops, and mobile devices
- Manage Active Directory accounts and permissions
- Diagnose and resolve system outages with minimal downtime
- Document all IT procedures and incident reports
- Collaborate with vendors for hardware repairs and replacements
Qualifications
- 2+ years of hands-on IT support experience
- Proficiency with Windows OS and Microsoft 365
- Strong troubleshooting skills for network connectivity issues
- A+ or CompTIA Network+ certification preferred
- Excellent customer service and communication abilities
- Valid driver's license and reliable transportation