Job Description
Join FlexiPay Solutions and experience the freedom of weekly pay! We're seeking energetic Customer Service Specialists to support our growing client base in London. This flexible part-time role offers immediate payment processing, competitive compensation, and a dynamic team environment. Perfect for students, gig workers, or those seeking supplemental income with no hidden fees or delays. Apply today and get paid every week!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process payments and resolve billing discrepancies
- Update customer records in CRM systems
- Collaborate with team members to ensure service quality
- Meet weekly performance metrics for response times
- Document customer interactions accurately
- Identify upsell opportunities for existing clients
Qualifications
- Previous customer service experience preferred
- Strong verbal and written communication skills
- Proficient with Microsoft Office and CRM software
- Ability to work flexible hours including weekends
- Basic knowledge of payment processing systems
- Positive attitude and problem-solving mindset
- Eligibility to work in the UK
- High school diploma or equivalent required