Job Description
Join FlexPay Staffing Solutions and experience the freedom of weekly pay! We're seeking energetic Part-Time Customer Service Associates to deliver exceptional experiences at our Philadelphia headquarters. Enjoy competitive hourly rates, flexible scheduling, and the reliability of getting paid every week. Perfect for students, side hustlers, or anyone seeking work-life balance. Our modern office offers a supportive environment with growth opportunities and comprehensive training. Start earning sooner and take control of your finances today!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing issues and process payments efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet weekly performance metrics for response time and resolution
- Participate in ongoing product knowledge training
- Maintain positive brand image through all customer interactions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal communication and active listening skills
- Proficient in Microsoft Office and CRM platforms
- Ability to work 20-30 hours weekly with flexible availability
- Detail-oriented with excellent problem-solving abilities
- Positive attitude and resilience in fast-paced environments
- Background check and drug screen required