Job Description
Join Express Staffing Solutions and enjoy the financial flexibility of weekly pay! We're seeking motivated Customer Service Specialists to support our growing client base in Minneapolis. This role offers immediate start, competitive compensation, and the opportunity to build your career with a reputable staffing agency.
As a key member of our team, you'll deliver exceptional service while gaining valuable experience in fast-paced environments. We provide comprehensive training and a supportive workplace culture that values your contributions. Apply today to start earning next week!
Responsibilities
- Handle customer inquiries via phone, email, and live chat
- Process orders and resolve service issues efficiently
- Update and maintain customer records in CRM systems
- Collaborate with cross-functional teams to ensure seamless service delivery
- Meet performance metrics for response times and resolution rates
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal and written communication skills
- Proficient with Microsoft Office and CRM software
- Ability to work flexible hours including weekends
- Detail-oriented with excellent problem-solving abilities
- Positive attitude and team player mentality