Job Description
Join Houston's fastest-growing customer support team and launch your career with zero experience required! We're seeking motivated individuals ready to grow with us in a dynamic, supportive environment. No prior experience needed – we provide comprehensive training and mentorship to help you succeed. Enjoy competitive pay, benefits, and a clear path for advancement.
Our modern downtown Houston office offers collaborative spaces, wellness programs, and regular team-building events. Perfect for recent graduates or career changers seeking stability and growth in Texas' energy hub.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with empathy and professionalism
- Resolve billing, technical, and service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to improve customer satisfaction
- Meet daily performance metrics while maintaining quality standards
- Participate in ongoing training to enhance product knowledge
- Contribute to process improvement initiatives
Qualifications
- No prior experience required – open to all backgrounds
- High school diploma or equivalent (students welcome)
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Proficiency with basic computer applications
- Positive attitude and willingness to learn
- Reliable attendance and punctuality
- Authorization to work in the United States