Job Description
Launch your career with no experience required! Sunshine Solutions Group is seeking enthusiastic Entry-Level Customer Service Representatives to join our dynamic team in Orlando. We provide comprehensive training and a supportive environment where your growth is our priority. Enjoy competitive pay, benefits, and opportunities for advancement in a thriving Florida company.
What We Offer:
- Full paid training program
- Health, dental, and vision insurance
- Paid time off and holidays
- Career development pathways
- Modern, collaborative workspace
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and professionalism
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Adhere to company policies and regulatory standards
- Participate in ongoing training and skill development
- Meet performance metrics for response times and resolution rates
Qualifications
- No prior experience necessary – we train everyone!
- High school diploma or equivalent required
- Strong verbal communication skills
- Proficient with basic computer applications
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable internet access for remote work options
- Fluent in English (Spanish a plus)