Job Description
Join San Antonio Solutions Ltd, a dynamic UK-based company with strong ties to San Antonio's thriving business community! We're seeking a dedicated Customer Service Specialist to deliver exceptional support to our global clients. Enjoy the stability of weekly pay while working in our modern London office. This role offers rapid career progression and a collaborative environment where your contributions are valued immediately. Weekly pay starts immediately upon hiring!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account-related issues efficiently
- Document interactions using CRM systems with precision
- Collaborate with San Antonio-based teams on cross-functional projects
- Meet/exceed performance metrics for customer satisfaction
- Proactively identify process improvement opportunities
Qualifications
- 2+ years in customer service or similar role
- Proficiency in CRM software (Salesforce preferred)
- Exceptional communication skills in English
- Ability to work flexible hours including weekends
- Strong problem-solving and conflict resolution abilities
- Experience with remote collaboration tools
- UK work authorization required