Job Description
Join our dynamic team at Lexington Customer Solutions where your skills shine without formal degrees! We're seeking motivated individuals for flexible customer service roles offering work-life balance. Enjoy competitive pay, paid training, and advancement opportunities while serving Kentucky's vibrant community. No degree needed – just your positive attitude and dedication to excellence.
Why Choose Us?
• Flexible scheduling (mornings, afternoons, evenings)
• Comprehensive paid training program
• Health benefits for part-time employees
• Positive team culture with growth potential
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Update and maintain customer account information
- Collaborate with team members to improve service quality
- Meet performance metrics for call resolution and satisfaction
- Document interactions accurately in CRM systems
- Participate in ongoing training and process improvements
Qualifications
- High school diploma or equivalent (no college degree required)
- Strong verbal communication and active listening skills
- Basic computer proficiency with ability to learn new systems
- Problem-solving mindset and customer-focused attitude
- Flexibility to work various shifts including weekends
- Reliable transportation to our Lexington location
- Ability to pass background check and drug screening