Job Description
Join our dynamic team at Pacific Hospitality Group, where weekend warriors thrive! We're seeking energetic Weekend Customer Service Specialists to deliver exceptional experiences at our iconic waterfront location. This role offers perfect work-life balance with Friday-Sunday shifts, plus competitive benefits and growth opportunities. If you're passionate about hospitality and want to make weekends memorable for visitors, apply today!
Responsibilities
- Deliver outstanding customer service across all guest touchpoints
- Manage check-in/check-out processes for weekend guests
- Handle reservation inquiries and booking modifications
- Resolve guest issues promptly and professionally
- Collaborate with cross-functional teams for seamless operations
- Maintain clean and organized public areas
- Process payments and manage cash handling procedures
Qualifications
- 1+ years in customer service or hospitality role
- Availability for Friday-Sunday shifts (6am-2pm or 2pm-10pm)
- Strong communication and problem-solving skills
- Ability to work efficiently in fast-paced environments
- Basic computer proficiency with reservation systems
- Valid California driver's license (preferred)
- Positive attitude and team player mentality