Job Description
Immediate opportunity for energetic hospitality professionals! Crescent Hospitality Group seeks a Guest Services Specialist to join our iconic New Orleans hotel team. This temporary role offers competitive pay, flexible scheduling, and potential for permanent placement. Perfect for those seeking quick employment in the heart of the French Quarter.
Enjoy our prime location near world-class dining and attractions while delivering exceptional guest experiences. We provide comprehensive training and a supportive team environment ideal for career growth in the thriving New Orleans tourism industry.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries and resolve service issues with professionalism
- Process payments and manage billing transactions accurately
- Coordinate with housekeeping and maintenance teams for guest requests
- Upsell hotel amenities and local attractions to enhance guest experience
- Maintain immaculate front desk appearance and organization
- Adhere to all safety and sanitation protocols
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Proficient with basic computer systems and POS software
- Must be 18+ with valid work authorization
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude and problem-solving mindset