Job Description
Join our dynamic team at Pacific Hospitality Group as a Weekend Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional guest experiences during our busiest weekend shifts. Enjoy a flexible schedule while working in our vibrant downtown San Diego location with stunning harbor views. This role offers competitive pay, comprehensive training, and opportunities for growth within our award-winning hospitality company.
Responsibilities
- Provide exceptional customer service to weekend guests and visitors
- Manage check-in/check-out procedures efficiently
- Resolve guest inquiries and concerns promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Assist with event setup and weekend hospitality needs
- Contribute to maintaining a safe and welcoming environment
Qualifications
- Previous customer service or hospitality experience preferred
- Availability to work Saturdays and Sundays consistently
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with reservation systems
- Positive attitude and team-oriented mindset
- Must be able to stand for extended periods
- Valid California driver's license (if applicable to duties)