Job Description
Join our dynamic team at Fresno Retail Solutions! We're seeking enthusiastic Weekend Customer Service Specialists to deliver exceptional shopping experiences during our busiest days. This role offers flexible weekend hours (Saturday-Sunday, 8AM-8PM) in a vibrant retail environment. You'll be the face of our brand, resolving inquiries with professionalism while driving customer satisfaction and loyalty.
We provide comprehensive training, employee discounts, and a supportive team culture perfect for students, parents, or anyone seeking weekend work-life balance. Advance your retail career with a company invested in your growth!
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately while maintaining cash handling protocols
- Resolve customer complaints with empathy and efficiency
- Assist with inventory management and visual merchandising
- Operate POS systems and process returns/exchanges
- Collaborate with weekend team members to maintain store standards
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Availability for all weekend shifts (Sat/Sun, 8AM-8PM)
- Strong communication and problem-solving skills
- Basic math proficiency for transaction processing
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and team-oriented mindset