Job Description
Join our dynamic team as a Weekend Customer Service Specialist in the heart of Washington DC! We're seeking energetic professionals to deliver exceptional experiences during our high-traffic weekend operations. This role offers competitive pay, flexible scheduling, and the opportunity to work in a vibrant downtown environment. Perfect for students, gig workers, or anyone seeking weekend-only employment with growth potential.
Responsibilities
- Handle customer inquiries and resolve issues with empathy and efficiency
- Process transactions accurately using our POS system
- Maintain a clean, organized, and visually appealing workspace
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Assist with inventory management and restocking activities
- Uphold brand standards and safety protocols at all times
- Document customer feedback and operational insights
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience preferred
- Proficient with technology and point-of-sale systems
- Exceptional communication and problem-solving skills
- Ability to work independently and as part of a team
- Flexible schedule availability (Saturdays & Sundays)
- Valid government-issued ID for background verification
- Basic math and cash handling skills