Job Description
We are looking for a dedicated Weekend Customer Service Representative to join our team in Orlando, FL. If you are seeking an immediate start and a rewarding part-time opportunity, this role is perfect for you.
In this position, you will be the first point of contact for our valued clients, handling inquiries with professionalism and efficiency. You will work weekends to ensure our customers receive top-tier support, while enjoying a flexible schedule and a collaborative work environment.
Why Join Us?
- Immediate start available.
- Competitive hourly pay ($18 - $22).
- Weekend-only schedule (Saturday & Sunday).
- Comprehensive training provided.
Responsibilities
- Manage high-volume incoming calls and emails during weekend shifts.
- Resolve customer issues and answer product inquiries accurately and efficiently.
- Document all interactions and updates in the CRM system.
- Collaborate with the support team to improve service quality and response times.
- Process returns, exchanges, and warranty claims with precision.
- Maintain a professional and positive attitude during peak hours.
Qualifications
- High school diploma or GED equivalent.
- Previous customer service experience preferred but not required.
- Must be available to work weekends (Saturday and Sunday).
- Strong communication and interpersonal skills.
- Proficiency with computers and standard office software (MS Office).
- Ability to multitask and prioritize tasks in a fast-paced environment.