Job Description
Join our dynamic team with immediate start and weekly pay opportunities! Urban Workforce Solutions is seeking a Customer Support Specialist to deliver exceptional service in our fast-paced New York office. Perfect for candidates ready to begin work right away and receive consistent weekly compensation. This contract role offers competitive pay and the chance to build your career in a supportive environment.
Why Work With Us?
- Start working immediately - no waiting periods
- Get paid every week via direct deposit
- Comprehensive training provided
- Flexible contract terms available
- Growth opportunities within the organization
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve technical issues and product-related questions
- Maintain accurate customer records in CRM systems
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics and quality standards
- Document all interactions and resolutions in company systems
- Provide feedback to improve customer experience
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong problem-solving and communication skills
- Ability to work in a fast-paced environment
- Basic computer proficiency and typing skills
- Must be available for immediate start
- Valid work authorization in the United States
- Reliable transportation to Manhattan office