Job Description
Join our dynamic team at Coastal Staffing Solutions and enjoy the security of weekly pay! We're urgently hiring motivated Customer Service Representatives in Virginia Beach to deliver exceptional client experiences. This is your opportunity to work with a supportive team that values growth and work-life balance. Weekly pay means no more waiting for your hard-earned compensation! Apply today and start your career with a company that invests in its people.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues efficiently with empathy and professionalism
- Update and maintain accurate customer records in CRM systems
- Collaborate with team members to improve service quality
- Meet/exceed performance metrics including call handling time
- Participate in ongoing training to enhance product knowledge
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Proficiency with Microsoft Office Suite
- Reliable internet connection for remote work options
- Positive attitude with a service-oriented mindset
- Must be available for flexible shifts including weekends