Job Description
Are you looking for a new career with no experience required?
Horizon Talent Solutions is urgently hiring for full-time direct hire positions in Wichita, KS. We are looking for driven individuals who are ready to start immediately. Whether you are entering the workforce for the first time or looking for a change, we provide the training and support you need to succeed. This is a direct hire opportunity, meaning you apply directly to us, not a temp agency.
Why Join Us?
- Direct Hire: No temporary agencies, just a direct career path.
- Competitive Pay: Earn $18.00 - $22.00 per hour depending on performance.
- No Experience Needed: We value attitude and work ethic over prior history.
- Growth Opportunities: Clear pathways for advancement within the company.
- Modern Environment: Work in a supportive, fast-paced team setting.
Responsibilities
- Interact with customers via phone, email, and chat to provide product and service information.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Resolve customer inquiries and complaints in a timely and professional manner.
- Maintain accurate and up-to-date records of all customer interactions and transactions.
- Collaborate with team members to ensure smooth daily operations and service standards.
- Identify and assess customers' needs to achieve satisfaction.
- Update customer profiles in the company database with new information.
Qualifications
- High school diploma or GED equivalent.
- No prior experience necessary; we provide on-the-job training.
- Strong verbal communication and active listening skills.
- Basic computer proficiency (Windows or Mac OS).
- Ability to work in a fast-paced, team-oriented environment.
- Reliable transportation and a positive, can-do attitude.
- Willingness to learn new systems and processes quickly.