Job Description
Join Our Team Today!
We are looking for enthusiastic individuals to join our growing team in Toledo, OH. This is a fantastic opportunity for those seeking a stable career without the requirement of a college degree. We value hard work, dedication, and a positive attitude.
Why Apply?
- No Degree Required – Focus on your skills and attitude.
- Competitive Pay: $15 - $18/hr based on experience.
- Comprehensive Training: We teach you everything you need to know.
- Career Growth: Opportunities for advancement within the company.
- Health Benefits: Medical, dental, and vision coverage available.
Don't let a lack of a degree hold you back from your next career step. Apply now and start building your future with us!
Responsibilities
- Manage inbound and outbound customer inquiries via phone, email, and chat with a focus on high-quality service.
- Resolve customer issues and complaints efficiently while maintaining a professional and empathetic demeanor.
- Process orders, returns, and exchanges accurately using our CRM software.
- Collaborate with the warehouse and sales teams to ensure customer satisfaction.
- Document all customer interactions and feedback in the company database.
- Stay updated on product knowledge and company policies to provide accurate information.
Qualifications
- High School Diploma or GED is preferred; a degree is not required.
- Strong verbal and written communication skills.
- Basic computer literacy and ability to learn new software quickly.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Reliable transportation and a positive work ethic.
- Previous customer service experience is a plus but not mandatory.