Job Description
Join our dynamic team at TechSolutions Inc. and unlock your potential in high-demand IT without a degree! We're seeking passionate individuals to provide exceptional technical support to enterprise clients. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in Mesa's thriving tech hub.
Responsibilities
- Diagnose and resolve complex hardware/software issues across Windows/Linux systems
- Implement network security protocols and maintain system integrity
- Train staff on cybersecurity best practices and new technologies
- Collaborate with development teams on system integration projects
- Document technical procedures and create knowledge base articles
- Lead cross-functional troubleshooting initiatives for critical incidents
Qualifications
- 3+ years in IT support or system administration (degree not required)
- CompTIA Network+ or AWS Certified Cloud Practitioner certification
- Expertise in Active Directory, virtualization, and cloud services
- Proven experience with ticketing systems (ServiceNow/Jira)
- Strong analytical and communication skills
- Ability to work flexible shifts including on-call rotation