Job Description
Join Harborview Hospitality Group for an exciting seasonal opportunity in Boston's vibrant hospitality scene! We're seeking dynamic Guest Service Associates to provide exceptional guest experiences during our peak season. This H2B visa-sponsored position offers immediate start dates and competitive compensation while showcasing Boston's rich culture to international visitors. Enjoy comprehensive training, flexible scheduling, and the chance to build your career in one of America's most historic cities.
Responsibilities
- Deliver outstanding guest service at the front desk and throughout the property
- Manage check-in/check-out processes efficiently using hotel systems
- Address guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Assist with event setup and guest activities
- Uphold brand standards and cleanliness protocols
Qualifications
- Valid H2B visa sponsorship eligibility
- Excellent English communication skills
- Prior customer service experience preferred
- Ability to work flexible hours including nights/weekends
- Basic computer proficiency
- Positive attitude and team-oriented mindset
- Physical ability to stand for extended periods
- Authorized to work in the United States