Job Description
Join our vibrant team at Grand Crescent Hospitality as a Front Desk Receptionist! We're seeking a polished professional to be the first point of contact for our luxury boutique hotel in the heart of New Orleans. This immediate opening offers a dynamic environment where you'll showcase exceptional customer service while managing daily operations. If you thrive in fast-paced settings and possess impeccable organizational skills, apply today to become part of New Orleans' premier hospitality experience!
Responsibilities
- Manage multi-line phone system and screen calls professionally
- Check guests in/out using property management software
- Process payments and handle cash/credit transactions
- Coordinate concierge services and local recommendations
- Maintain immaculate lobby and common areas
- Manage reservations and booking modifications
- Assist with administrative tasks including filing and data entry
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with Microsoft Office Suite and PMS systems
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Flexible availability including nights/weekends/holidays
- Valid Louisiana driver's license preferred