Job Description
Join our inclusive team and start your career journey in the USA with EB3 visa sponsorship! Global Workforce Solutions Inc. is seeking motivated Remote Unskilled Customer Support Associates to join our growing Jacksonville-based operations. This fully remote position offers a unique pathway to U.S. residency while providing essential client assistance. No prior experience required – we provide comprehensive training and ongoing support. Enjoy competitive pay, flexible scheduling, and the opportunity to build a stable career with visa sponsorship assistance.
Responsibilities
- Provide courteous and efficient customer support via phone, email, and chat
- Process basic transactions and resolve client inquiries using our proprietary systems
- Document all interactions accurately in our CRM database
- Collaborate with team members to ensure consistent service quality
- Adhere to company policies and data security protocols
- Participate in ongoing training programs to enhance skills
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and typing skills (30+ WPM)
- Strong communication abilities in English
- Reliable internet connection and quiet home workspace
- Ability to work independently with minimal supervision
- Positive attitude and willingness to learn new systems
- Legal authorization to work in the USA or eligible for visa sponsorship