Job Description
Are you the first face our clients see? We are seeking a dynamic and professional Receptionist to join our Long Beach team immediately.
At Sunset Coast Medical Group, we pride ourselves on delivering exceptional patient care and maintaining a seamless front-office experience. As our Receptionist, you will be the heartbeat of our organization, ensuring every visitor feels welcomed and every administrative task is handled with precision. This is a fantastic opportunity to join a growing team in a supportive environment with immediate start availability.
Why Join Us?
- Immediate start available.
- Competitive hourly wage ($19.00 - $24.00).
- Modern, collaborative work environment.
Responsibilities
- Front Desk Management: Greet and welcome visitors with a professional and friendly demeanor, directing them appropriately and managing the reception area to ensure a welcoming atmosphere.
- Communication Hub: Answer, screen, and forward incoming phone calls in a timely and professional manner; take accurate messages and relay them promptly to the relevant staff members.
- Scheduling Coordination: Manage appointment schedules, confirm appointments via email or phone, and update the digital calendar system to minimize scheduling conflicts.
- Administrative Support: Handle incoming and outgoing mail, process invoices, and assist with data entry and filing duties to keep office operations running smoothly.
- Customer Service: Address client inquiries with patience and professionalism, resolving issues or escalating them to management when necessary.
- Inventory Management: Monitor office supplies and place orders to ensure the front desk is always stocked with necessary materials.
Qualifications
- Experience: Minimum of 1-2 years of professional front desk or administrative experience preferred.
- Communication Skills: Excellent verbal and written communication skills with a polished, professional telephone manner.
- Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with modern scheduling software or phone systems (e.g., Avaya, RingCentral).
- Organization: Strong attention to detail and the ability to multitask effectively in a fast-paced environment.
- Professionalism: High level of professionalism, reliability, and a positive attitude.
- Availability: Must be available to work full-time hours, including some weekends or holidays if required.