Job Description
Join our award-winning team at Premier Hospitality Group as a Receptionist in the heart of Las Vegas! We're seeking a polished professional to create exceptional first impressions at our luxury resort. This immediate hire opportunity offers competitive pay, benefits, and career growth in a dynamic hospitality environment.
As the face of our property, you'll manage guest interactions, coordinate communications, and ensure seamless operations. We provide comprehensive training and a supportive team culture. If you thrive in fast-paced settings and possess exceptional interpersonal skills, apply today to start your journey with us!
Responsibilities
- Manage front desk operations including check-in/check-out processes
- Answer multi-line phones and route calls to appropriate departments
- Coordinate guest requests and resolve inquiries with professionalism
- Handle reservations and manage room availability systems
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Assist with administrative tasks and document management
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency in reservation systems (e.g., Opera, Amadeus)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Professional appearance and demeanor
- Basic computer literacy (MS Office Suite)
- Flexibility to work weekends, nights, and holidays
- High school diploma or equivalent required