Job Description
We are seeking a highly organized and welcoming Receptionist to join our dynamic team in the heart of Washington, DC. As the face of Capitol Partners Solutions, you will play a crucial role in ensuring our clients and employees have a positive first impression. This is an excellent opportunity for a proactive individual to contribute to a thriving professional environment.
In this role, you will manage the front desk operations, handle complex scheduling, and serve as the primary point of contact for all incoming inquiries. If you thrive in a fast-paced setting and possess exceptional communication skills, we want to hear from you.
Responsibilities
- Front Desk Management: Greet and welcome visitors with a professional demeanor, ensuring a smooth check-in process.
- Communication: Answer, screen, and route incoming calls; take accurate messages and relay them promptly.
- Administrative Support: Manage incoming and outgoing mail, handle package deliveries, and maintain office supplies.
- Scheduling: Coordinate meeting rooms, manage calendars, and assist with scheduling appointments for team members.
- Client Relations: Provide exceptional customer service to all guests and answer general inquiries regarding our services.
- Data Entry: Maintain accurate records and databases using Microsoft Office Suite.
Qualifications
- Education: High school diploma or equivalent required.
- Experience: Minimum of 2 years of professional experience in a receptionist or administrative support role.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment.
- Communication: Excellent verbal and written communication skills with a professional telephone manner.
- Organization: Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Professionalism: A polished appearance and the ability to interact with clients and executives at all levels.