Job Description
Join our award-winning healthcare team as the first point of contact for patients seeking exceptional care at Desert Ridge Medical Group. We're seeking a polished Receptionist to create warm, welcoming experiences while managing high-volume administrative operations in our state-of-the-art Tucson facility. Enjoy competitive compensation, comprehensive benefits, and a collaborative environment where your professionalism directly impacts patient satisfaction.
Responsibilities
- Manage multi-line phone system with exceptional call handling and triage
- Coordinate patient appointments, registrations, and check-in processes
- Maintain accurate patient records using Epic EMR system
- Process insurance verification and documentation
- Manage office supplies inventory and vendor relationships
- Assist with billing inquiries and payment processing
- Support administrative staff with document preparation and filing
- Uphold HIPAA compliance and confidentiality standards
Qualifications
- Minimum 2 years receptionist or administrative experience
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel)
- Experience with electronic medical records (EMR) systems
- Exceptional verbal and written communication skills
- Strong organizational abilities with attention to detail
- Ability to multitask in fast-paced medical environment
- Professional demeanor and conflict resolution skills
- High school diploma or equivalent; associates degree preferred