Job Description
Join our award-winning healthcare team as the first point of contact for patients and visitors at Downtown Dallas Medical Center. We're seeking a polished and compassionate Receptionist to create exceptional first impressions while managing complex administrative operations. Enjoy competitive benefits, career advancement opportunities, and a vibrant work culture in the heart of Dallas.
Responsibilities
- Manage multi-line phone system and direct 100+ daily calls efficiently
- Greet and register patients with exceptional customer service
- Coordinate complex appointment scheduling across 15+ departments
- Process insurance verification and patient registration paperwork
- Maintain HIPAA-compliant electronic health records (EHR) system
- Manage office inventory and order supplies for 20+ workstations
- Assist with billing inquiries and payment processing
Qualifications
- 3+ years professional receptionist or front desk experience
- Proficiency in Microsoft Office Suite and EHR systems
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced medical environment
- Basic medical terminology knowledge required
- High school diploma or equivalent; college degree preferred
- Valid Texas driver's license and reliable transportation