Job Description
Join our dynamic team at Charlotte Business Solutions as the face of our thriving downtown office! We're seeking a polished and energetic receptionist to deliver exceptional customer experiences while supporting our administrative operations. This role is perfect for a detail-oriented professional who thrives in fast-paced environments and values creating positive first impressions.
As a key member of our office, you'll manage daily front desk operations, coordinate communications, and contribute to a productive workplace culture. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth within our expanding organization.
Responsibilities
- Manage front desk operations including visitor greeting, call routing, and mail/package handling
- Maintain professional communication via phone, email, and in-person interactions
- Coordinate scheduling, meeting room reservations, and calendar management
- Perform administrative tasks including data entry, filing, and document preparation
- Support office organization by maintaining reception areas and common spaces
- Assist with onboarding processes and visitor badge issuance
- Collaborate with team members on special projects and events
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years of receptionist or administrative support experience
- Proficiency in Microsoft Office Suite and office communication systems
- Exceptional verbal communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Professional demeanor with polished appearance
- Ability to multitask and prioritize in fast-paced environments
- Basic knowledge of office equipment (printers, scanners, etc.)