Job Description
Join our dynamic Honolulu-based team as a Part-Time IT Support Specialist with visa sponsorship available! We're seeking a tech-savvy professional to deliver exceptional IT services while experiencing Hawaii's vibrant culture. This hybrid role offers flexible hours and the opportunity to work with cutting-edge technologies in a supportive environment.
Pacific Tech Solutions is committed to diversity and welcomes international candidates. We provide comprehensive visa sponsorship for qualified professionals, making this your perfect opportunity to advance your IT career in paradise.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Diagnose and resolve user issues efficiently with clear communication
- Manage system updates, security patches, and backup procedures
- Collaborate with the IT team on infrastructure improvements
- Document technical procedures and maintain accurate service records
- Assist with cybersecurity protocols and compliance measures
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- 2+ years of hands-on IT support experience
- Proficiency in Windows/macOS, Active Directory, and cloud services
- Strong problem-solving and customer service skills
- Valid work authorization requiring sponsorship (H-1B, O-1, etc.)
- CompTIA A+ or similar certification preferred
- Ability to work flexible hours including occasional weekends