Job Description
Join our dynamic team at Global Hospitality Services, where diversity drives excellence! We're seeking enthusiastic Part-Time Guest Services Associates fluent in English to deliver exceptional experiences at our premier Los Angeles location. Whether you're a recent immigrant or a seasoned professional, our inclusive culture supports your growth while showcasing LA's vibrant spirit. Enjoy flexible scheduling, comprehensive training, and a workplace where your unique background is celebrated.
Responsibilities
- Provide exceptional customer service to international guests at our downtown LA location
- Assist with check-in/check-out procedures using multilingual support tools
- Resolve guest inquiries with patience and cultural sensitivity
- Coordinate with housekeeping and maintenance teams for seamless operations
- Maintain accurate records using our multilingual digital platform
- Participate in cross-cultural training sessions monthly
- Support event coordination for international visitors
Qualifications
- Fluent in English (written and spoken)
- Previous customer service experience preferred
- Valid work authorization in the United States
- Basic computer proficiency with reservation systems
- Ability to work weekends and holidays
- Adaptability in fast-paced environments
- Positive attitude with cultural awareness
- Reliable transportation to downtown LA location