Job Description
Join our award-winning team at French Quarter Hospitality Group, where we blend Southern charm with world-class service! We're seeking energetic Part-Time Guest Services Associates to create unforgettable experiences for visitors to New Orleans. This flexible role is perfect for students, hospitality enthusiasts, and professionals seeking supplemental income. Enjoy competitive pay, dynamic work environment, and opportunities to grow within our renowned hospitality brand.
Responsibilities
- Provide exceptional guest assistance with check-ins, inquiries, and local recommendations
- Manage reservation systems and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and handle cash transactions securely
- Uphold strict cleanliness and safety standards in common areas
- Resolve guest concerns with professionalism and discretion
- Collaborate with cross-functional teams during peak seasons and events
Qualifications
- Minimum 6 months customer service or hospitality experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Proficiency with reservation software and POS systems
- Valid Louisiana driver's license (preferred)
- Knowledge of New Orleans attractions and culture
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude and team-oriented mindset