Job Description
Are you a multilingual communicator looking for a rewarding part-time opportunity?
Saint Paul Digital Solutions is looking for a Part-Time Customer Support Specialist to join our diverse and inclusive team. We pride ourselves on being a foreigner-friendly workplace where your background and language skills are assets. Enjoy the flexibility of part-time work while making a real impact on our clients.
Why Join Us?
- Competitive hourly wage ($18 - $22).
- Inclusive, diverse work environment.
- Flexible scheduling to fit your lifestyle.
- On-the-job training provided.
Take the next step in your career with us in the heart of Minnesota.
Responsibilities
- Assist customers via email, chat, and phone with inquiries regarding our digital products and services.
- Troubleshoot technical issues and provide clear, step-by-step solutions.
- Maintain accurate and up-to-date records of customer interactions and issues.
- Collaborate with the team to resolve complex customer cases efficiently.
- Adhere to company policies and quality assurance standards.
Qualifications
- Proficiency in English (both verbal and written) is required.
- Experience in customer service, tech support, or a related field is a plus.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and as part of a remote or hybrid team.
- Basic computer literacy and familiarity with CRM software is preferred.