Job Description
Welcome to Apex Solutions Group, where we believe in building careers, not just filling seats. We are currently seeking dedicated individuals for our Customer Service & Technical Support team in Jacksonville, FL. We are looking for self-motivated individuals who are eager to learn and grow within a dynamic environment. No formal degree is required—just a positive attitude and a willingness to succeed.
Why Choose Us?
- Competitive hourly pay ($18.00 - $24.00)
- Comprehensive training program
- Career advancement opportunities
- Supportive and inclusive culture
We are committed to providing top-tier support to our clients and are looking for team members who take pride in their work.
Responsibilities
- Provide exceptional customer support via phone, email, and chat.
- Troubleshoot basic technical issues and resolve customer inquiries efficiently.
- Document customer interactions and feedback accurately.
- Collaborate with team leads to improve service processes.
- Stay updated on product knowledge and company policies.
Qualifications
- High school diploma or GED (equivalent).
- Strong communication and interpersonal skills.
- Basic computer literacy and typing proficiency.
- Ability to work in a fast-paced, target-driven environment.
- Problem-solving mindset with a focus on customer satisfaction.