Job Description
Urgently Hiring Part-Time Professionals in Houston, TX! Join our dynamic team at Houston Careers Inc. and launch your career in customer service excellence. We're seeking motivated individuals to deliver exceptional client experiences while supporting our growing operations. This flexible role offers competitive pay, growth opportunities, and a supportive work environment in the heart of Houston.
Why Join Us?
- Competitive hourly pay with performance incentives
- Flexible scheduling (evenings/weekends available)
- Free on-site parking and transit stipend
- Comprehensive training program
- Path to full-time advancement
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, account, and service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team to improve service protocols
- Meet/exceed customer satisfaction metrics
- Participate in ongoing training and skill development
- Support cross-functional projects as needed
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service experience
- Proficient with Microsoft Office and CRM software
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts (including weekends)
- Strong attention to detail and multitasking ability
- Positive attitude with conflict resolution experience
- Authorized to work in the US