Job Description
Join our dynamic team at Fresno Community Solutions and make an immediate impact in your community! We're urgently hiring passionate Part-Time Customer Service Specialists to deliver exceptional experiences to our diverse clientele. This flexible opportunity offers competitive pay, growth potential, and the chance to develop valuable professional skills in a supportive environment. Perfect for students, career changers, or anyone seeking work-life balance. Apply today – positions fill fast!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Resolve customer concerns promptly with solution-oriented approaches
- Collaborate with team members to maintain efficient service operations
- Update customer records in CRM databases with precision
- Support inventory management and store merchandising tasks
- Adhere to all company policies and safety regulations
Qualifications
- High school diploma or equivalent; relevant experience preferred
- Strong communication skills with fluency in English and Spanish
- Basic proficiency in Microsoft Office Suite and point-of-sale systems
- Ability to work flexible shifts including evenings and weekends
- Detail-oriented with excellent organizational abilities
- Proven problem-solving skills and customer-focused mindset
- Ability to stand for extended periods and lift up to 25 lbs