Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Specialist in vibrant San Antonio! We're seeking passionate individuals to deliver exceptional customer experiences in our high-traffic retail environment. This flexible role (20-25 hours/week) offers competitive pay, growth opportunities, and a supportive team culture. Perfect for students or professionals seeking work-life balance. Apply today and become part of San Antonio's premier retail experience!
Responsibilities
- Provide in-person and phone customer support with product inquiries and order assistance
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Resolve customer concerns promptly and escalate complex issues to management
- Assist with inventory management, stock replenishment, and visual merchandising
- Collaborate with team members to maintain store cleanliness and operational standards
- Participate in seasonal promotions and special event activations
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Strong communication skills with fluency in English and Spanish highly valued
- Proficiency with POS systems and basic Microsoft Office applications
- Availability to work evenings, weekends, and holidays
- Valid Texas driver's license and reliable transportation
- Ability to stand for extended periods and lift up to 25 lbs