Job Description
Join a Dynamic Team in Irvine, CA – No Degree Required!
Apex Solutions is looking for a friendly and organized Part-Time Customer Service Representative to join our Irvine office. If you have strong communication skills and a desire to help others, we want to hear from you. We offer a supportive work environment with flexible scheduling and excellent growth opportunities.
Why Apply?
- Competitive hourly pay ($18.00 - $24.00).
- Flexible part-time hours to balance work and life.
- Comprehensive training provided – no prior experience needed.
- Modern office environment in the heart of Orange County.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a professional and courteous manner.
- Resolve product or service issues and troubleshoot common problems efficiently.
- Process customer orders, returns, and exchanges accurately.
- Document all customer interactions and updates in the CRM database.
- Collaborate with the sales and technical teams to ensure customer satisfaction.
- Identify opportunities to upsell products or services to existing clients.
- Maintain a clean and organized workspace to ensure efficiency.
Qualifications
- High school diploma or GED is required; a college degree is not required.
- Strong verbal and written communication skills with a focus on clarity and empathy.
- Basic computer proficiency, including typing and navigating web browsers.
- Ability to multitask and prioritize tasks in a fast-paced office setting.
- Reliable attendance and punctuality are essential.
- Problem-solving mindset with a customer-first attitude.
- Ability to stand for extended periods and perform light physical tasks.