Job Description
We are seeking a dedicated and enthusiastic Part-Time Customer Service Representative to join our dynamic team in Kansas City, MO. In this role, you will be the face of our company, ensuring our clients receive top-notch support and solutions. We offer a flexible schedule, a collaborative work environment, and the opportunity to grow with a direct-hire organization.
Why Join Us?
- Direct Hire opportunity with benefits.
- Flexible part-time hours to suit your lifestyle.
- Competitive hourly wage starting at $18/hr.
Apply today to become a vital part of our success story.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Process orders, returns, and exchanges accurately and efficiently.
- Resolve customer complaints and issues with a focus on customer satisfaction.
- Maintain detailed and up-to-date records of customer interactions and transactions.
- Collaborate with the sales and logistics team to ensure seamless service delivery.
- Provide product knowledge and assistance to customers to help them make informed decisions.
Qualifications
- High school diploma or GED required.
- Previous customer service experience is preferred but not mandatory.
- Proficient in using computer systems and Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- A friendly, professional, and positive attitude.