Job Description
Join our innovative retail team in the heart of San Francisco! We're seeking a passionate Part-Time Customer Experience Specialist to deliver exceptional service while supporting our growing brand. This role offers flexible scheduling (20-25 hrs/week) with competitive compensation and opportunities for growth in a dynamic environment. Perfect for students or professionals seeking work-life balance without sacrificing impact.
Responsibilities
- Deliver personalized customer consultations across in-store and digital channels
- Resolve complex inquiries with empathy and efficiency
- Drive sales through product expertise and relationship building
- Collaborate with visual merchandising to optimize store experience
- Utilize CRM systems to track customer interactions and preferences
- Contribute to weekly team training sessions
- Support inventory management and visual standards
Qualifications
- 1+ years customer service or retail experience preferred
- Exceptional communication and problem-solving skills
- Proficiency with point-of-sale systems and CRM platforms
- Availability for weekend and evening shifts (Thu-Sun)
- High school diploma or equivalent; college students encouraged
- Ability to stand for extended periods and lift 25 lbs
- San Francisco residency preferred
- Basic knowledge of sustainable retail practices