Job Description
Join our award-winning hospitality team at Metro Hospitality Group! We're seeking passionate Part-Time Customer Experience Specialists to deliver exceptional service at our downtown Kansas City location. This role offers flexible scheduling including evenings and weekends, perfect for students or professionals seeking work-life balance. Enjoy competitive pay, employee discounts, and a vibrant team environment. If you thrive in dynamic settings and love creating memorable guest experiences, apply today!
Responsibilities
- Deliver outstanding customer service with a warm and professional demeanor
- Process transactions accurately using POS systems and maintain financial accountability
- Resolve customer inquiries and concerns promptly with empathy and solution-oriented thinking
- Collaborate with team members to maintain a clean, organized, and inviting environment
- Support inventory management and merchandising initiatives
- Adhere to all health, safety, and sanitation protocols
- Actively contribute to achieving team sales and service targets
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work efficiently in fast-paced environments
- Basic math proficiency and comfort with technology
- Flexible availability including nights, weekends, and holidays
- Positive attitude with a service-first mindset
- High school diploma or equivalent required
- Must be authorized to work in the United States