Job Description
Join Milwaukee's most beloved coffeehouse as a Part-Time Customer Experience Specialist! Urban Brew Coffee Co. is seeking passionate individuals to deliver exceptional service in our vibrant downtown Milwaukee location. This role offers flexible scheduling (15-25 hours/week) and a supportive team environment. Perfect for students, creatives, or anyone seeking meaningful part-time work in Milwaukee's thriving hospitality scene.
We offer competitive hourly pay, complimentary beverages, and opportunities for growth within our expanding local chain. Enjoy a dynamic atmosphere where your personality shines while building valuable customer service skills.
Responsibilities
- Deliver warm, personalized service to every customer while preparing specialty coffee beverages
- Process orders accurately using our POS system and handle cash transactions
- Maintain pristine store cleanliness and organized product displays
- Resolve customer inquiries with professionalism and product knowledge
- Collaborate with team members during peak hours and daily operations
- Participate in inventory management and restocking procedures
- Support community events and local partnerships as needed
Qualifications
- Previous customer service or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Basic math skills for handling cash transactions
- Availability to work weekends and flexible shifts
- High school diploma or equivalent required
- Positive attitude with a passion for Milwaukee's local culture