Job Description
Join our award-winning team at Global Horizons Solutions, where we celebrate diversity and provide comprehensive paid training programs designed for international professionals. We're seeking motivated individuals for our customer service specialist roles in Virginia Beach, VA. No prior experience required – we invest in your growth!
Enjoy competitive benefits, cultural integration support, and career advancement opportunities in a welcoming environment. Our 8-week paid training program covers technical skills, communication techniques, and US workplace culture.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Utilize CRM systems to manage client interactions
- Collaborate with cross-functional teams to resolve complex issues
- Document cases accurately in company databases
- Contribute to process improvement initiatives
- Maintain company service standards and compliance
Qualifications
- Authorized to work in the United States
- Fluent English proficiency (written & verbal)
- High school diploma or equivalent required
- Basic computer literacy and typing skills
- Positive attitude with strong problem-solving abilities
- Ability to work flexible shifts including weekends
- Commitment to completing the full training program