Job Description
Are you searching for no experience jobs in Charlotte, NC that offer a clear path to professional growth? Piedmont Support Solutions is seeking driven individuals to join our expanding team as a Customer Service Representative.
We understand that everyone starts somewhere. That is why we provide comprehensive, paid training and mentorship to help you succeed from day one. This is your chance to launch a rewarding career in a supportive, modern environment.
Why Join Us?
- Zero Experience Required: We train you from the ground up.
- Competitive Pay: Earn between $15.00 and $18.00 per hour.
- Modern Environment: Work in a state-of-the-art facility in the heart of Uptown Charlotte.
- Career Advancement: We promote from within and offer clear pathways to management.
Don't let a lack of experience hold you back. Apply today to start building your future with Piedmont Support Solutions.
Responsibilities
- Communicate Effectively: Interact with customers via phone, email, and chat to resolve inquiries and provide excellent service.
- Data Entry: Accurately input and update customer information and order details into our CRM systems.
- Problem Solving: Identify customer needs and provide tailored solutions to ensure high satisfaction rates.
- Team Collaboration: Work closely with team members and supervisors to meet daily and weekly performance goals.
- Process Adherence: Follow standard operating procedures to ensure compliance and quality standards.
- Feedback Collection: Assist in gathering customer feedback to help improve our products and services.
Qualifications
- Education: High school diploma or GED equivalent is required.
- Computer Literacy: Basic knowledge of computers and ability to learn new software quickly.
- Communication Skills: Strong verbal and written communication skills are essential.
- Reliability: Ability to maintain a consistent attendance record and punctuality.
- Attitude: A positive, eager-to-learn mindset and professional demeanor.
- Flexibility: Willingness to work various shifts, including evenings and weekends as needed.