Job Description
Are you seeking a stable Night Shift Job in Seattle, WA? Apex Global Solutions is hiring a dedicated Customer Support Specialist for our direct hire team. Join us and enjoy the benefits of working in a dynamic environment with competitive pay and a supportive culture.
Why Choose Us?
- Direct Hire Opportunity: Start your career with a long-term commitment.
- Night Shift Schedule: Work 3rd shift (10 PM - 6 AM) and enjoy a quiet office environment.
- Competitive Pay: Earn between $20.00 - $28.00 per hour based on experience.
Responsibilities
- Provide exceptional technical support and troubleshooting for inbound customer inquiries.
- Manage and resolve a high volume of support tickets efficiently.
- Document customer interactions and maintain accurate records in the CRM system.
- Collaborate with the day-shift team to ensure seamless operations.
- Identify trends in customer issues and suggest process improvements.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service or technical support is preferred.
- Must be available to work rotating night shifts.
- Strong verbal and written communication skills.
- Ability to work independently in a remote or hybrid setting.