Job Description
Join MetroShift Careers for our exclusive Night Shift Hiring Event! We're seeking dedicated professionals for remote roles supporting Washington DC's critical infrastructure. Enjoy competitive pay, flexible scheduling, and the opportunity to work from anywhere while serving the nation's capital. Benefits include: health insurance, paid training, and career advancement pathways.
Responsibilities
- Monitor and respond to system alerts during overnight hours
- Provide remote technical support to government contractors
- Process and escalate critical incidents to on-call teams
- Document all activities in compliance with federal protocols
- Collaborate with cross-functional teams via secure digital platforms
- Conduct routine system health checks
- Participate in monthly skills training sessions
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years in IT, customer service, or operations
- Availability to work 12-hour night shifts (7 PM-7 AM)
- Proficiency with remote collaboration tools (Teams, Slack)
- Basic knowledge of cybersecurity best practices
- Strong problem-solving and communication skills
- Ability to pass federal background check
- US citizenship required for certain projects