Job Description
Are you a tech-savvy individual looking to launch your career in Information Technology? TechSolutions Wichita is seeking a motivated Junior IT Support Specialist to join our growing team. We offer a fantastic opportunity for recent graduates or career changers to gain hands-on experience in a dynamic environment.
In this entry-level role, you will support our internal employees with technical issues, ensuring our operations run smoothly. If you are eager to learn and have a passion for technology, we want to hear from you!
Why Join Us?
- Competitive salary and comprehensive benefits package.
- On-the-job training and mentorship from senior IT professionals.
- Career growth opportunities in a fast-paced tech industry.
Responsibilities
- Provide first-level technical support to employees via phone and email.
- Assist with troubleshooting hardware, software, and network connectivity issues.
- Manage and track IT help desk tickets using our ticketing system.
- Perform basic computer maintenance and setup for new employees.
- Collaborate with the senior IT team to implement new technologies.
Qualifications
- High school diploma or equivalent required; Associate degree in IT or Computer Science is a plus.
- Basic understanding of computer hardware and operating systems (Windows/Linux).
- Strong problem-solving skills and attention to detail.
- Excellent communication and customer service abilities.
- Willingness to obtain relevant certifications (CompTIA A+) during employment.