Job Description
Join our innovative IT team as a Junior IT Support Specialist! We're seeking motivated individuals with no prior experience to launch their tech careers in sunny San Diego. Visa sponsorship available for qualified international candidates. Enjoy competitive pay, comprehensive training, and growth opportunities in a collaborative environment. Perfect for recent graduates or career changers passionate about technology!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network troubleshooting and system maintenance
- Document incident tickets and resolution processes
- Collaborate with senior engineers on complex issues
- Conduct user training on IT systems and protocols
- Monitor system performance and security protocols
Qualifications
- High school diploma or equivalent required
- No prior IT experience necessary
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Ability to work flexible hours including occasional weekends
- Valid work authorization or sponsorship eligibility
- Passion for technology and continuous learning