Job Description
Launch your tech career in Washington DC with our entry-level IT Support role! No experience required – we provide comprehensive training and full visa sponsorship for eligible international candidates. Join our innovative team at TechForward Solutions and grow your skills in a dynamic environment with competitive benefits and career advancement opportunities.
Responsibilities
- Provide first-level technical support for hardware/software issues
- Assist with network administration and system maintenance
- Document IT processes and incident reports
- Collaborate with senior engineers on infrastructure projects
- Conduct user training on new technologies
- Monitor system performance and security protocols
- Support cloud migration initiatives
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and troubleshooting skills
- Strong problem-solving abilities
- Eagerness to learn new technologies
- Eligible for US visa sponsorship
- Excellent written and verbal communication
- Ability to work in fast-paced environments
- Customer service mindset