Job Description
Launch your high-paying tech career in Omaha with our comprehensive paid training program! No degree required – we invest in motivated individuals ready to grow. Join our team as an IT Support Specialist and gain hands-on experience with cutting-edge systems while earning a competitive salary. Our 12-week paid training covers networking, cybersecurity fundamentals, and cloud technologies, followed by full-time placement with benefits including health insurance and 401(k). Omaha's thriving tech scene offers exceptional growth potential with average salaries 20% above national averages for IT roles. Apply today and transform your future!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network systems
- Install, configure, and maintain desktop/laptop computers and peripherals
- Diagnose and resolve technical issues via phone, email, and remote access
- Document incident reports and maintain IT asset inventories
- Collaborate with cross-functional teams to implement system upgrades
- Train end-users on new technologies and best practices
- Support cybersecurity protocols and data protection initiatives
Qualifications
- High school diploma or equivalent (degree not required)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving abilities and customer service mindset
- Willingness to learn technical concepts through paid training
- Ability to work in a fast-paced team environment
- Valid driver's license (for occasional on-site support)
- Passion for technology and continuous learning