Job Description
Launch your IT career in sunny Tampa, Florida! TechSolutions Inc. is seeking motivated entry-level IT Support Specialists with no prior experience required. We offer comprehensive visa sponsorship for qualified international candidates, providing a pathway to grow in the U.S. tech industry. Join our dynamic team where you'll receive hands-on training, mentorship from industry experts, and opportunities for career advancement in a supportive environment.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist employees with troubleshooting desktop applications and system configurations
- Install, configure, and maintain computer systems and peripherals
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior IT staff on infrastructure projects
- Conduct routine system updates and security patches
- Participate in cross-departmental tech training sessions
Qualifications
- High school diploma or equivalent (Bachelor's degree preferred)
- Basic understanding of computer hardware and operating systems
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- Ability to work independently and as part of a team
- Valid work authorization or eligibility for visa sponsorship
- Passion for technology and continuous learning
- Customer service-oriented mindset